Refund Policy
Last updated: October 12, 2026
All products are digital. Once delivered or downloaded, they cannot be returned, so we do not offer refunds for change of mind.
Your confirmation at checkout
Before paying, you must tick this box:
I agree to immediate delivery of the digital content and understand that I lose my right of withdrawal once the download begins.
We will refund or replace your order if:
- The file is corrupted or will not play, and we cannot fix it
- You were charged twice for the same product
- You received a different product than the one you ordered
- A mandatory consumer law in your country gives you a right to a refund
We do not refund for:
- Change of mind
- Ordering the wrong product by mistake
- Not noticing an expected effect. Results are individual and are not guaranteed
- Problems caused by your device, headphones, or software
How to request a refund
Email admin@subliminalfreq.com within 14 days of purchase with:
- Your order number
- The email address used at checkout
- A short description of the problem (a screenshot helps)
We reply within 3 business days. Approved refunds are returned to the original payment method within 5 to 10 business days, depending on your bank.
Chargebacks
Please contact us before opening a dispute with your bank. We usually resolve issues quickly. Disputes about delivered digital files may be answered with proof of delivery, such as download logs and your checkout confirmation.
Statutory rights
Nothing in this policy limits your legal rights as a consumer.